I don't know about the programs you mention, but understanding a criminal is a skill, some people take to perfection. Even if it is just intuitively.
Science tends to look down on what cannot be rationally explained, but that may be due to the fact that science has a limited understanding of the laws of human behavior itself.
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"The cleverest of all, in my opinion, is the man who calls himself a fool at least once a month. "
Fyodor Dostoevsky
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