When to say I'm sorry

[Stone]

OMG I just royally skrewed up at work! and lost one of our biggest accounts. My boss is pissed and he should be I feel so bad This just happened.

When do you think I should apoligize?

[darkangelism]

How did you do that? Id apologize after he is done being mad.

[Stone]

I mailed some extensions that I shouldn't have. It was an honest mistake today I prepared 145 extensions and there we're a few that I wasn't supposed to. I mailed all of them, the owner of the 7 companies is pissed because I was supposed to send them to him.. I sent him copies I guess I misunderstood him and now he is REALLY pissed because now he has to calim taxes on them, ( seems like he was trying to be fraudulant) but that was one of our biggest accounts

[darkangelism]

that sucks, but try not to worry about it.

[Star]

it was an honest mistake. i would appologize to him as soon as possible. YOu're human. humans make mistakes. :wink:

[Merika]

GAWD....I know how you feel. When I first worked for British Airways...I sent someone to the right city name...but wrong country. Hopefully, they caught it before they took off....but airline tickets can be hard to read and it was a last minute emergency/death thing. I couldn't reach the person the next day after I realized my mistake. I tried calling the aiport involved...but h*ll, it was in the country of Georgia and I couldn't speak the language to the person on the other end of the phone. It's haunted me for years.

I don't know what to tell you. Admit openly that you made a mistake and take what comes with it. If you don't screw up often...maybe it'll be okay...other than a pissed off client. I'm not sure if it's a basis on which your employer could fire you for since I don't know much about your business.

It's now Monday.....what happened?

[Duke]

Your boss is a low life SOB for making you to continue working there even though you've expressed interest in leaving. I wouldn't worry about that part at all, IMO, it's his fault, not yours.

Any updates?