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darkangelism · 11-06-2006, 09:41 PM

I think im gonna get fired, so im debating if i should just quit before that happens. basically two of my stats are "low" one is my call quality, which is 80% which is barely passing, and my other is customer satisfaction with ias 79%, our average is 85% on the other hand i have had 100% 6 weeks in a row and i take more calls then anybody else, and have other really good stats, so i dont think i should be fired, but my manager was like those numbers need to come up and i have already done a bunch of things to help you improve and you havnt. So im expecting to get fired.

11-06-2006, 09:41 PM	#1 (permalink)
darkangelism Veteran Member Join Date: Dec 2004 Location: oklahoma Posts: 5,745	quit or be fired I think im gonna get fired, so im debating if i should just quit before that happens. basically two of my stats are "low" one is my call quality, which is 80% which is barely passing, and my other is customer satisfaction with ias 79%, our average is 85% on the other hand i have had 100% 6 weeks in a row and i take more calls then anybody else, and have other really good stats, so i dont think i should be fired, but my manager was like those numbers need to come up and i have already done a bunch of things to help you improve and you havnt. So im expecting to get fired.