[Star]

I don't think having any employee that doesn't understand or speak english in an english country is any good for any business. They should send them to take an english course before putting them behind a counter or making them deal with customers. that to me is bad business. frustrating customers just won't come back.

what would i change about a mcdonalds if i had that power?

-make EVERYONE wear gloves while cooking, serving or working with any food.

nothing more gross then watching an employee scratch his ear or his nose then puts your food in the bag. disgusting!!

Be more organized in the sense that designated people will do the cleaning only. not have them all clean and cook and serve food at the same time.