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From the front page:

If you're too busy thinking of an answer before the question is asked then it's likely you need some work on your listening skills. If you’re the biggest influence in your child’s early years and they have a problem with their listening skills, who do you think is likely to blame?

Focus Adolescent Services gives us some guidelines on how we can model good listening skills for our children. The article also gives us some insight into how to improve communication with our children.